

Update on in-room entertainment services
29 September 2025
The in-room entertainment service previously offered by Hôpitel is no longer available at the Montreal Children’s Hospital (MCH). We are actively working on introducing a new service. In the meantime, we kindly ask that you do not subscribe to or contact Hôpitel.
Free Wi-Fi available
Patients and families can use their personal devices to access online content through the MCH’s free Wi-Fi network:
- Network name: CUSM-MUHC-PUBLIC
- Username: public
- Password: wifi
Refunds for Hôpitel subscriptions
The MCH is working with the relevant parties to ensure that patients who paid for a Hôpitel subscription receive a refund.
We understand this may cause inconvenience and appreciate your patience and cooperation as we work to resolve the situation.