Update on in-room entertainment services

Update on in-room entertainment services

29 September 2025

The in-room entertainment service previously offered by Hôpitel is no longer available at the Montreal Children’s Hospital (MCH). We are actively working on introducing a new service. In the meantime, we kindly ask that you do not subscribe to or contact Hôpitel.

Free Wi-Fi available

Patients and families can use their personal devices to access online content through the MCH’s free Wi-Fi network:

  • Network name: CUSM-MUHC-PUBLIC
  • Username: public
  • Password: wifi

Refunds for Hôpitel subscriptions

The MCH is working with the relevant parties to ensure that patients who paid for a Hôpitel subscription receive a refund.

We understand this may cause inconvenience and appreciate your patience and cooperation as we work to resolve the situation.

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